Ordering and Shipping guide

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Are all sales conducted officially?
Yes, all sales are conducted officially, and an official invoice is issued for every order. For more information about the sales process, please contact our support team.
How are orders, payment terms, and deliveries managed?

Orders are processed based on product type, stock availability, and sourcing requirements, and may be conducted either through local-currency or foreign-currency transactions.

Payment terms are established in accordance with the agreed commercial conditions and official invoicing procedures. Credit and payment arrangements may be reviewed based on the scope of cooperation and the customer’s business relationship with the company.

Deliveries can be fulfilled from our warehouse, shipped directly to the customer’s designated location, or arranged under internationally recognized trade terms. For foreign-currency transactions, delivery can be provided on an FOB basis at the country of origin or on a CFR basis to ports of entry within the Islamic Republic of Iran.

For further information regarding ordering procedures, payment terms, and delivery arrangements, please contact our team.
What are the terms of order settlement?
Settlement terms for local-currency orders are based on official invoices, and payment periods are subject to review according to the customer’s cooperation history. Payment terms for foreign-currency proforma orders vary depending on the product and supplier. We strive to secure the lowest possible advance payment requirements from suppliers for our customers. For more information, please contact our support team.
What are the terms of delivery and shipment of goods?
In terms of Rial-based orders, the delivery of goods can be carried out in two ways:
  1. Delivery at the warehouse of Samt o Soye Atyeh.
  2. Direct containerized transport from customs to the address provided by the customer.
For pro forma-based orders, the delivery of goods can be carried out in two ways: 1. FOB delivery at the ports of the country of origin. 2. Upon the customer’s request, CFR delivery to the customs offices of the Islamic Republic of Iran, with the shipping process managed either by our company or by the customer. For more information, please contact our support team.
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