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Frequently asked questions

Is your cocoa powder suitable for vegan and gluten-free diets?

Yes, our cocoa powder is suitable for special diets such as vegan and gluten-free. For more information about the product’s specifications and certifications, please contact our support team.

What factors affect the solubility of cocoa powder in beverages?

The solubility of cocoa powder depends on factors such as fat content, particle size, liquid temperature, pH level, mixing method, and the presence of emulsifiers. Cocoa powders with lower fat content and finer particles tend to dissolve better.

Can finer cocoa powder particles improve the texture of the final product?

Yes, finer cocoa powder particles can enhance the texture of the final product, making it smoother and more uniform. Smaller particles contribute to better distribution of cocoa in the formulation, resulting in an improved experience in both taste and appearance.

Does High Alkalized cocoa powder negatively affect the taste of the product?

High Alkalized cocoa powder, due to its extensive processing, has a milder flavor and a darker color, making it suitable for certain products. However, it slightly reduces the natural taste of cocoa.

What is the difference between Barry Callebaut and KLK cocoa powder?

Currently, there is no difference between KLK and Barry Callebaut cocoa powder. This is because KLK was acquired by Barry Callebaut in 2013. Following this merger, KLK products have been produced under Barry Callebaut’s processes and quality standards, resulting in complete uniformity in production, quality, and taste.

Why is it not possible to source Bensdorp cocoa powder from France and Germany?

Sourcing Bensdorp cocoa powder from France and Germany faces several challenges. The energy consumption restrictions in Europe, as a “green continent,” have significantly impacted the production and export of goods in these countries. Additionally, the reduction in production costs through the relocation of production lines to other countries and international transportation limitations, particularly in sourcing raw materials, have made direct access to these products from France and Germany difficult.

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